GENERAL
Razny Jewelers is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to provide an inclusive and accessible website experience for all visitors to razny.com (the “Website”).
We aim to align our accessibility efforts with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These efforts are part of an ongoing program designed to improve usability across desktop and commonly used mobile devices, including compatibility with screen reader technology and other assistive tools.
Accessibility is an ongoing process. As the Website evolves through updates, product additions, and third-party integrations, continuous testing and remediation are required to maintain and improve accessibility.
ONGOING ACCESSIBILITY PROGRAM
Razny Jewelers maintains an ongoing accessibility program that includes:
- Regular automated and manual accessibility testing
- Review of key user journeys and checkout functionality
- Ongoing remediation of identified accessibility barriers
- Continuous improvement aligned with WCAG guidelines
We recognize that full and permanent conformance across all WCAG criteria is not always achievable at all times due to the evolving nature of digital content, third-party integrations, and continuous site updates. Accessibility is therefore managed as an ongoing, iterative process.
NOTICE AND REMEDIATION PROCESS
If you experience any difficulty accessing content on this Website, we encourage you to contact us so we can assist you and address the issue.
Upon receipt of an accessibility-related request or complaint, we will:
- Review the reported issue in good faith
- Provide assistance or an alternative means of access where possible
- Take reasonable steps to remediate the issue in a timely manner, generally within 60 days where feasible
This process allows us to identify, prioritize, and resolve accessibility concerns efficiently.
THIRD-PARTY CONTENT AND LIMITATIONS
Certain areas of the Website may rely on third-party platforms, applications, or embedded content that are not fully controlled by Razny Jewelers. This may include, but is not limited to:
- Third-party apps and integrations
- External websites linked from this Website
- Embedded services or platforms
- User-generated content
- Third-party media or tools
While we seek to partner with accessible providers where possible, we cannot guarantee full accessibility of third-party content outside our control. We encourage users to contact us if they encounter barriers in these areas so we can assist or provide alternatives where feasible.
ACCESSIBILITY ASSISTANCE
If you experience any difficulty accessing any part of the Website, please contact us at: support@razny.com
Please include the page URL and a description of the issue so we can better assist you.
We are committed to addressing accessibility concerns in good faith and improving the user experience for all customers.
CONTINUOUS IMPROVEMENT
Razny Jewelers is committed to ongoing evaluation of accessibility performance. This may include periodic audits, internal testing, and consultation with external accessibility professionals as part of our broader commitment to digital inclusion and usability.
