Please click here to view our return policy.

Shop for fine jewelry, luxury timepieces, and gifts on Razny.com and enjoy complimentary free shipping on all orders delivered within the continental United States. Expedited shipping is available for a fee. An adult's signature is required for delivery of all orders.

Shipping insurance is included at no cost. To ensure the secure delivery of your order, Razny Jewelers does not ship to post office boxes.

Expect an email from the Razny team confirming we’ve received your order. 

Please note that we can only ship to the billing address connected to the credit card used. If you plan to ship your order to an address other than the billing address on your credit card, we recommend contacting the bank that issued your card to arrange an alternative shipping address, if possible.

Alternatively, we invite you to pick up your order in person at any of our four Chicago area stores. If picking up your order in person, please remember to bring valid photo identification along with the credit card used to place the order.

We try to prepare all orders for shipment or pickup within 1-2 business days after payment is processed, excluding holidays and weekends. We are committed to delivering high-quality products that align with the expectations you have developed from our brand. For this reason, in rare cases, our quality control efforts may cause a slight delay in shipping.

Once your package is shipped, we will promptly email you tracking information. 

An adult signature (18 years or older) is required upon delivery.

Should a Rolex Certified Pre-Owned (RCPO) buyer change their mind about their purchase, they can return the watch and its packaging within 7 days of purchase. All returns will incur a $500 recertification charge. Razny Jewelers will refund the amount of the return minus the $500 recertification fee. Returns are subject to inspection before a refund is processed.

Should a Rolex Certified Pre-Owned (RCPO) buyer change their mind about their purchase, they can return the watch and its packaging within 7 days of purchase. All returns will incur a $500 recertification charge. Razny Jewelers will refund the amount of the return minus the $500 recertification fee. Returns are subject to inspection before a refund is processed. Customer is responsible for arranging the return of all watches and any associated costs of returning the item.

Only items purchased via our website may be returned to Razny Jewelers through the process outlined above.

Items that have been altered in any way or worn cannot be returned to Razny Jewelers for a refund or exchange.